📝 Patient Registration & Appointment Policy
Noor Clinic
🎯 Purpose
To ensure a smooth, transparent, and organized system for patient registration and appointment management at Noor Clinic, while maintaining quality medical care.
🧾 Patient Registration
👤 All patients must complete registration before consultation
📝 Basic details like name, age, gender, mobile number & address are required
📞 Registration can be done in-clinic or via phone/online (if available)
🆔 Each patient is assigned a unique medical record number
📅 Appointment Booking
📲 Appointments are available through walk-in, phone, or online booking
⏰ Appointment time is approximate and may vary due to patient load
🔄 Appointments may be rescheduled due to emergencies or unavoidable reasons
🎁 Free Consultation Time Slots
⏳ Limited free consultation slots may be available during selected hours
🎟 Availability is subject to clinic discretion and patient flow
💊 Tests, medicines, and procedures are not included unless stated
🚶 Walk-In Patients
🧍 Walk-in patients are attended based on availability and queue order
⭐ Priority may be given to emergencies, infants, elderly & pregnant patients
⏱ Late Arrival & Missed Appointments
⌛ Patients should arrive at least 10 minutes early
🔁 Late arrivals may be rescheduled
❌ Missed appointments without notice may lose priority
🚑 Emergency Cases
⚠️ Emergency patients are treated immediately
🕒 Routine appointments may be delayed during emergencies
🗂 Patient Identification & Records
📱 Identity confirmation (name/mobile) may be required
🔒 Medical records are confidential and securely maintained
🛡 Clinic Rights
🚫 Clinic may refuse service in case of misconduct or false information
🔧 Policies may be updated without prior notice
✅ Policy Acceptance
By registering or booking an appointment at Noor Clinic, patients agree to follow this policy.
